How to locate a lost cell phone that is turned off

How to find a lost phone. I lost my cellphone! And now, how do I find my device?

We know that losing your phone or being stolen takes a lot of work and hassle. Therefore, we have prepared this guide with safety steps that must be followed when this happens.

“I lost my cellphone! And now, how do I find my device? ”

First, stay calm. Now just follow our step by step.

Step 1: How to track lost or stolen phone

Nowadays, operating systems have a cell phone tracker, which helps to locate lost or stolen devices. You will also be able to lock, clean and format your device data, preventing someone else from having access to your information.

All of this can be done remotely from any device connected to the internet (desktop, tablet or smartphone).

Follow the instructions for each device:

Google also has a service that helps you locate your device from any operating system. Find out more about Find My Phone!

I lost my phone on Uber. What do I do?

If you have lost your device on Uber, the quickest way to try to find your phone is to use another phone to contact the partner driver through the app itself. Follow the instructions below:

  1. Log into your account.
  2. Open the application. In the upper left corner of the screen, click on “Menu”
  3. Click on “Help”.
  4. The application will display your last trip. Click on “Lost Items”
  5. Click on “Contact the driver about a lost item”
  6. Fill in the field with the DDD phone number and click on “Send
  7. Uber will contact the driver. You will hear an automatic message and enter 1.

If you are unable to contact the driver, go back to the menu, click “Help” and then “Contact Uber about a lost item”. Fill in all the necessary information.

What can I do if I lost my phone on Cabify?

If you think you left your phone on a Cabify, you’ll need to fill out a lost objects form. Here’s how to do it:

Through the app:

Select “Travel” and then “Previous”

Select the trip on which you think you lost your item

Click “Report a problem” and then “Problem with a trip or bill”

Click on “Lost object” fill the form.

From the site:

Go to www.cabify.com and sign in with your username and password.

Click “Travel” and then “Previous”

Select the trip on which you think you lost your item

Click on “Report a problem” and then “Problem with a trip or bill”

Click on “Lost object” fill the form.

After filling out the form, Cabify will contact you to inform you how to proceed and how to recover the object if it has been found.

Step 2: Communicate with your operator

If you do not find your lost cell phone, it is important to notify your operator about what happened. Ask them to block the chip immediately. This will help to preserve your privacy.

Step 3: Lock the lost or stolen cell phone IMEI

Now that you have the Police Report, it is important to lock the phone to prevent it from being used with another chip. To do this, you need to know the serial number of your device, the IMEI.

Consult the invoice or box of the device and, with the number in hand, contact the “Vivo Customer Relationship Center”, calling * 8486 from a Vivo cell phone or 1058 from any phone and request the device lock .

Don’t know your device’s IMEI? It’s simple, just call the “Live Customer Relationship Center” and ask the attendant to block the device. In this case, you only need to enter your Vivo Chip number, without the need to provide the device’s IMEI.

Step 4: Block WhatsApp

To prevent your WhatsApp from being used by others, request an account lockout. Please contact WhatsApp at “support@whatsapp.com”. In the email, you.

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